FAQ

Most frequent questions and answers

Artwork

It takes 3 days or less (Not including the weekend).

Yes you can upload your favorite photo of your dog/s!

Yes! We will print your favorite photo of your pet even if it includes a human.

Yes! Simply upload your photo and place your order and then email us your order number and the details of how you want your artwork changed. We will then work on the photo edit for you and send you back a digital mockup for your approval.

For best results, we recommend using a picture that is taken in bright light, clear, and high quality. Close up to your pet will work great as it will allow the dog to be the focus of attention.

Don’t worry, we will see if we can use the design by editing it, but if we can’t we will reach out to you and request a new photo.

Orders

Yes! We will notify you when the order the order is placed, and when the order is being shipped out.

Please get back to us no later than 4 hours from when the order was placed. We strive to get your shirt to you fast, so requests for changes need to be made within 12 hours.

Shipping

Orders can take about 2-7 days to arrive from the shipping date.

We will be offering international shipping soon!

We offer priority shipping with USPS

Policies

Due to the shirts being custom to your pet, we do not offer returns.

 All orders are quality checked before being shipped out. We will never send any items we do not feel you will love. If we missed something in the quality check, please email us. We will look into your case, but no refunds are guaranteed. Must reach out to us within 5 days of receiving your shirt.

Disclaimers

  • We have made every effort to make the colors on screen appear as close as possible to the colors of the actual shirt you’ll receive. Yet, we cannot guarantee an EXACT match in the colors from the screen compared to the actual products. The representation of colors, and textures may vary based on the screen you are using.  
  • When it comes to shipping we use priority mail and track the orders with a tracking number. We are not responsible for the items once they have been given to the USPS.
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